Beware of the E-ZPass Text Scam: How to Identify and Protect Yourself

Scammers are constantly finding new ways to target unsuspecting individuals, and one of the latest schemes involves fake E-ZPass text messages. These fraudulent messages are designed to trick people into sharing personal information or making unauthorized payments. Understanding how to spot these scams is essential to keeping your information safe.

What is the E-ZPass Text Scam?

The E-ZPass text scam typically involves a text message claiming that you owe an outstanding toll balance or that your E-ZPass account requires immediate action. These messages often include a link that directs you to a fake website designed to steal your personal information, such as your credit card details or login credentials.

How to Identify a Fake E-ZPass Text

Here are some key signs that an E-ZPass text may be a scam:

1. Urgent Language: Scammers often use phrases like "immediate action required" or "account suspended" to create panic.

2. Suspicious Links: Be cautious of shortened URLs or links that look unusual. Official E-ZPass websites will have a secure URL (https://) and a recognizable domain.

3. Unexpected Requests for Information: E-ZPass will never ask for sensitive information such as your Social Security number or credit card details via text message.

4. Spelling and Grammar Errors: Many scam messages contain noticeable errors or awkward wording.

5. Unfamiliar Phone Numbers: Scammers often send messages from random or foreign numbers rather than official E-ZPass contacts.

What to Do If You Receive a Scam Text

If you suspect you've received a fraudulent E-ZPass text, follow these steps:

1. Do Not Click the Link: Avoid clicking on any links provided in the message.

2. Delete the Message: Removing the text helps ensure you don't accidentally interact with it later.

3. Report the Scam: Forward the suspicious text to your phone carrier by sending it to 7726 (SPAM). You can also report the scam to the Federal Trade Commission (FTC) at reportfraud.ftc.gov.

4. Contact E-ZPass Directly: If you're unsure about the authenticity of a message, visit the official E-ZPass website or call their customer support to verify your account status.

Protecting Yourself from Future Scams

To minimize your risk of falling victim to text scams:

• Enable spam filters on your phone.

• Use multi-factor authentication (MFA) for your financial accounts.

• Regularly monitor your accounts for suspicious activity.

• Stay informed about common scam tactics.

Final Thoughts

Scammers are constantly evolving their tactics, and the E-ZPass text scam is just one example. By staying vigilant and knowing the warning signs, you can protect yourself from falling victim to these fraudulent schemes. Always verify suspicious messages directly with official sources to ensure your personal information stays secure.